Returns

Returns

Under the distance selling laws you are entitled to cancel your purchase within 14 days of receipt.  To do so, please notify us immediately via email or telephone and certainly no later than 48hrs of receipt of your jewellery/goods. Items must be returned in original, undamaged and un-altered condition with security tag intact to receive a full refund.

Due to health and safety reasons earings cannot be returned.

Please note that as the purchaser you are responsible for all return shipping costs and it is your duty to ensure that the jewellery is returned via an insured and trackable service.  We will not be held responsible for jewellery that is not securely returned and then subsequently lost in the post.

To begin your return please fill out the form below and a member of staff will contact you to process the return.

Returns

Under the distance selling laws you are entitled to cancel your purchase within 14 days of receipt.  To do so, please notify us immediately via email or telephone and certainly no later than 48hrs of receipt of your jewellery/goods. Items must be returned in original, undamaged and un-altered condition with security tag intact to receive a full refund.

Due to health and safety reasons earings cannot be returned.

Please note that as the purchaser you are responsible for all return shipping costs and it is your duty to ensure that the jewellery is returned via an insured and trackable service.  We will not be held responsible for jewellery that is not securely returned and then subsequently lost in the post.

Christmas ordering dates

Last order dates to be guaranteed delivery in time for Christmas 2015 is Wednesday 16th December. Any orders placed after this date cannot be guaranteed. Orders can however be collected at our Daventry store (Wellingborough store by prior arrangement) up to 2pm on the 24th December.